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Which guaranties can Via Families give me about the families registered?

In Via Families, there is a team of people who have more than 25 years of experience, conscious about the safety issues and are aware of the importance of trust. It is for this reason that we have taken some safety precautions common to all the families:

  • Via Families will not reveal any of your personal data .
  • Each user must verify their email address.
  • Each user must answer a coded message that they received on their phone in order to create an ad.
  • The payment by credit card allows the checking of the users profile when the payment is done when they contact other families.
Every family can share their experience with other families; there can be issues or some things that must be pointed out if needed.

However, because of confidentiality and safety measures, these comments are never public. Via Families can delete a profile if the family do not respect the engagement and the responsibility contract accordingly with another family.

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